0345 22 22 585

There are no items in your shopping cart.

Warranty

Our warranty covers Avonite solid surfaces for a full 5 years after purchase, assuming that the following conditions and precautions have been taken:

  1. Instructions concerning handling, assembly and aftercare have been duly followed.
  2. Damage such as scratches, dents or abrasions have been reported upon delivery. Any of the aforementioned defects will not be covered by the warranty if not reported.
  3. The worktop has been correctly installed following our guidelines, or using a certified Avonite installer.
  4. The worktop has not been moved from its original delivery destination.

The warranty on Avonite worktops does not cover damage caused by the following:

  1. Failure to follow recommended procedures for fabrication and installation.
  2. Physical abuse, structural adjustment, damage from excessive heat, or breakage not caused by defects in the manufacture of the material.
  3. Failure of any adhesive, finishing or maintenance accessory, or failure of any filled joint or seam.
  4. Movement of the worktop from its original location.
    1. Our obligation to repair or replace shall further be limited to repair or replacement with colours and styles of product that are available at the time of repair or replacement. No implied or express warranty of merchantability or fitness for a particular purpose is granted by this warranty. Except as provided herein, the company shall not be liable in either tort or contract for any loss or direct, consequential or incidental damage arising out of the use or inability to use Solid Surface Worktops Direct products hereunder.

      Our warranty does not apply to installations in mobile environments such as recreational vehicles, marine crafts and airplanes. This warranty does not cover material exposed to weather conditions or exterior applications such as grill tops & exterior counters. This warranty does not cover colour. If during or after installation you decide that you do not like the colour selected due to sample chip variance, website or printed literature representation or other reason replacement is not covered by this warranty.